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Our Emergency Center is staffed 24/7 with board-certified emergency medicine physicians. The Emergency Center is equipped to handle a wide range of emergency medical needs with your trust and comfort in mind. Should your care require the most specialized treatment, we have quick and coordinated air and ground transport to Regions Hospital Level I Trauma Center and Burn Center, or the hospital of your choice.
As a Level IV Trauma Center, our care goes beyond the walls of the hospital and includes active leadership and participation in community projects. Hudson Hospital & Clinics promotes healthy lifestyles and living through safety and health education workshops, safety screenings, cardiopulmonary resuscitation classes, and disaster preparedness projects in partnership with the city, county and state.
When You Arrive
Registration staff will meet with you to verify important demographic and insurance billing information. At this time, please be ready to provide required documentation, including a copy of your insurance card. Insurance carriers require Hudson Hospital & Clinics to verify coverage by copying your card.
Photo Identification Required
To do our part to prevent identity theft and fraudulent billing, you will be asked to present a photo ID.
Co-payments
Insurance companies require us to collect co-payments. Please be prepared to pay any co-payment or fee required by your insurance plan on the date services are rendered. Hudson Hospital & Clinics accepts cash, check, debit card, Visa, MasterCard and Discover Card.
Worker Compensation, Auto Accident or Other Liability
It is the responsibility of the patient to provide detailed billing information regarding injury, date, time and location of the accident and claim information.
Hudson Hospital & Clinics is required to submit claims to insurance carriers and not individuals.
If accident details or claim information is not available at the time of service, we require that updated information be provided within 48 hours of the visit. Without accurate billing information, we will require payment from the responsible party listed on the account. Please call (715) 531-6034 to update your billing information.
Triage When You Arrive
When you arrive at the Emergency Center, a registration staff member will welcome you at the main desk. Then a registered nurse will meet with you briefly to assess the nature of your illness, based on your symptoms and history. If your condition is life threatening and critical, you will receive immediate attention.
Evaluating Your Condition
While one physician will lead your care, your medical team may include:
• Emergency Medicine Physicians, who evaluate your condition and coordinate your treatment. • Physician’s Assistants, who perform physical exams, evaluate patients and order appropriate tests under the supervision of a physician. • Registered Nurses, who are involved in the initial evaluation of patients. They also assist physicians in the treatment, continuing care and discharge of patients. • Nursing Assistants, who help with patient care and procedures
After Your Emergency Center Visit
Before you leave, you will receive discharge instructions. It is important that you understand all of the instructions. Please feel free to ask questions.
Your medical team will talk with you about necessary follow-up appointments for further treatment, diagnosis or general monitoring of your condition.
Comments or Concerns
Your feedback is important to us. If you have comments or concerns about your care while here, please feel free to discuss them directly with your caregiver.
You may ask to speak with the manager on duty or charge nurse. You may also leave a message on Hudson Hospital & Clinics confidential comment line by calling (715) 531-6020.
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